23 апр 2018 18:29:21
Случилась у меня беда, ненд пришел с проблемой и написав в АмиАми они мне прислали следующее:
Hello.
Thank you for mailing us.
We are sorry to hear about the damage to your item. This damage was likely
caused during shipment as our store would not ship an item in that conditi
on. You have chosen for your order to be shipped by an insured shipping me
thod and therefore it should be eligible to receive damage compensation. P
lease kindly visit your local post office to submit a damage report and pr
ovide us with a scan or legible photo of your customer's copy. It should i
nclude postal markings to confirm that it has been submitted. We will then
forward the document to Japan Post to process your claim.
We apologize for the inconvenience.
Thank you for shopping at AmiAmi
Просьба ответить тем, кто мог сталкиваться с подобным. Что именно от меня требуется сделать.
И есть ли вообще смысл? Ведь коробка была цельной (про вскрытии на почте) и я даже подумать не могла, что с нендом может что-то случиться.
Hello.
Thank you for mailing us.
We are sorry to hear about the damage to your item. This damage was likely
caused during shipment as our store would not ship an item in that conditi
on. You have chosen for your order to be shipped by an insured shipping me
thod and therefore it should be eligible to receive damage compensation. P
lease kindly visit your local post office to submit a damage report and pr
ovide us with a scan or legible photo of your customer's copy. It should i
nclude postal markings to confirm that it has been submitted. We will then
forward the document to Japan Post to process your claim.
We apologize for the inconvenience.
Thank you for shopping at AmiAmi
Просьба ответить тем, кто мог сталкиваться с подобным. Что именно от меня требуется сделать.
И есть ли вообще смысл? Ведь коробка была цельной (про вскрытии на почте) и я даже подумать не могла, что с нендом может что-то случиться.
